Customer journey map template

The customer journey map framework is a comprehensive tool designed to help marketers and sales professionals visualize and optimize the entire customer experience.

Broken into five distinct sections, it outlines the various stages a customer goes through in their journey (from initial awareness to post-purchase loyalty), and maps out every interaction and touchpoint along the way.

The framework helps businesses understand their customers' needs, expectations, and pain points at each stage of their journey.

Download your customer journey map template

Customer journey map

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